Mozambique’s public administration is facing growing pressure following a warning from Ombudsman Isaque Chande, who has raised concerns about corruption, inadequate resources and weaknesses in government institutions.

Presenting his annual report to the Assembly of the Republic, Chande highlighted how financial constraints, excessive bureaucracy, deteriorating infrastructure and shortages of qualified personnel are affecting the quality of public services.

The report also identified problems including illegal payments, delayed government funding, unpaid supplier debts and shortages of essential operational resources. Some district-level institutions, police commands and criminal investigation services are reportedly struggling with insufficient personnel and equipment.

Chande stressed that corruption remains a serious obstacle to democratic governance and national development. He called for stronger measures to prevent misconduct and ensure that public officials involved in illegal practices face appropriate sanctions.

The Ombudsman also encouraged citizens to report unlawful charges and poor treatment when accessing government services, reminding the public that only legally established fees should be collected.

Despite the challenges, the report recognised progress in digital public services, including platforms supporting civil registration, criminal records, passport applications and notarial services.

The findings place renewed pressure on Mozambique’s political leadership to improve accountability, strengthen public institutions and ensure that government services reach citizens effectively.